Effective date: June 16, 2026
These Terms and Conditions ("Terms") govern your access to and use of the website and services of 720 Digital Marketing ("720 Digital Marketing," "the Company," "the Marketer," "we," "us," or "our"), located at 725 Cool Springs Blvd, Ste 600A, Franklin, TN 37067. In these Terms, "the Company" and "the Marketer" both refer to 720 Digital Marketing. By accessing our website, requesting a quote, signing a proposal or service agreement, or engaging our services, you ("you," "your," or "Client") agree to be bound by these Terms. If you do not agree, please do not use our website or services. Where you have signed a separate proposal or service agreement with us, that signed agreement and these Terms apply together; if there is a conflict, the signed agreement controls.
720 Digital Marketing provides digital marketing services, which may include search engine optimization (SEO), Google Ads and Local Service Ads management, pay-per-click (PPC) advertising, social media marketing and management, web design and development, conversion rate optimization, content creation, and related services. The specific services, deliverables, fees, and timelines for your engagement will be described in a separate proposal, statement of work, or service agreement, which together with these Terms forms the complete agreement between us.
Eligibility. The 720 Lead Guarantee applies only to Clients who: (a) pay the one-time setup fee of $999; (b) maintain an active Google Ads or Local Service Ads campaign managed by 720 Digital Marketing with a funded advertising budget throughout the guarantee period; (c) are enrolled in an active monthly management plan; and (d) meet the Client responsibilities described in these Terms.
The guarantee. For eligible Clients, if 720 Digital Marketing does not generate qualified leads for the Client within sixty (60) days of the campaign launch date, the Client will not be charged the monthly management fee for the following billing periods until qualified leads have been delivered.
Qualified lead defined. A "qualified lead" is a genuine inquiry from a prospective customer located in the Client's defined service area, for a service the Client offers, received as a phone call lasting more than sixty (60) seconds or a completed contact form or message containing valid contact information. Spam, wrong numbers, solicitations, robocalls, duplicate inquiries, inquiries from outside the service area, and inquiries for services the Client does not provide do not count as qualified leads.
Conditions. The guarantee requires that the Client respond to leads in a reasonable and timely manner, keep the advertising budget funded at the agreed level, provide timely access, content, approvals, and information requested by 720 Digital Marketing, and not pause, cancel, modify, or interfere with the campaigns without our written agreement. The guarantee is void if the Client fails to meet these conditions, provides inaccurate information, or engages in conduct that prevents campaign performance. Advertising spend paid to Google, Meta, or other platforms is billed separately, is not included in the setup fee or management fee, and is not refundable under this guarantee.
The Social Starter plan is a social media management service offered starting at $99 per month. It includes ten (10) professionally written, on-brand social media posts per month, published across the Client's Facebook, Instagram, Google Business Profile, and LinkedIn accounts, subject to the Client providing the necessary account access. Pricing starts at $99 per month and may vary based on add-ons, additional platforms, or expanded scope. Posting requires active, accessible Client accounts in good standing with each platform.
Fees, setup costs, and recurring charges are described in your proposal or service agreement. Unless otherwise stated, setup fees are due before work begins and monthly management fees are billed in advance on a recurring basis. All fees are in US dollars.
All invoices issued to the Client are due within five (5) business days of the invoice date.
If payment is not received within five (5) business days, a late fee of $150.00 will be applied to the outstanding balance.
If payment remains unpaid for more than fifteen (15) days from the invoice date, an additional late fee of $250.00 will be applied.
If any invoice remains unpaid for more than thirty (30) days, the Company reserves the right to suspend or terminate website hosting and related services, including taking the website offline, until all outstanding balances and applicable late fees are paid in full. During any period of nonpayment, the Company shall retain ownership and control of the website and related digital assets until the Client's account is brought current.
Advertising spend on third-party platforms is the Client's responsibility and is separate from our fees. Except as expressly provided in these Terms, fees are non-refundable.
The Client agrees to provide accurate and complete information; provide timely access to websites, accounts, profiles, and platforms needed to perform the services; review and approve deliverables and respond to requests in a reasonable timeframe; maintain funded advertising budgets where applicable; promptly respond to leads and inquiries generated; and ensure that all content, products, services, and claims the Client provides or promotes comply with applicable laws and platform policies.
The Client is responsible for providing all necessary images, videos, and other media required for content creation and posting across designated platforms, including but not limited to YouTube, TikTok, Instagram, LinkedIn, Facebook, and Google Business Profile.
In the event the Client does not provide image assets, the Company may create or source still images at its discretion for use in applicable content. However, for video-based platforms and content, the Client must provide all required video footage and related media. The Company shall not be responsible for producing or supplying original video content unless otherwise agreed upon in writing as part of an additional service.
Failure to provide required media assets in a timely manner may result in delays to content scheduling, posting, or campaign performance, for which the Company shall not be held liable.
720 Digital Marketing sends SMS or text messages only to Clients and individuals who have agreed to receive them. We will not send you text messages without your consent. By providing your mobile number and opting in, you consent to receive service-related and, where applicable, promotional text messages from 720 Digital Marketing. Message and data rates may apply, and message frequency may vary. You may opt out at any time by replying STOP, and you may request help by replying HELP. Opting out of text messages will not affect the other services we provide to you. We do not sell or share mobile contact information with third parties for their own marketing purposes.
Our services may involve third-party platforms such as Google, Meta, Microsoft, LinkedIn, and others. These platforms are governed by their own terms, policies, and pricing, which the Client agrees to comply with. 720 Digital Marketing does not control and is not responsible for the actions, outages, policy changes, account suspensions, algorithm changes, or pricing of third-party platforms. Advertising costs are set by these platforms and are separate from our fees.
This Agreement is effective on the date the Client signs the applicable proposal or service agreement (the "Effective Date") and shall remain in effect for a minimum period of three (3) months. Early termination within the initial three (3) month term is not permitted. After the initial term, the Agreement will automatically continue on a month-to-month basis unless terminated by either party in accordance with this Agreement.
This Agreement may be terminated as follows. This Agreement will be terminated immediately if one of the Parties breaches this Agreement. More specifically, it will also be terminated if one of the Parties breaches a condition set forth in this Agreement without amending it within a period of thirty (30) days.
This Agreement can be terminated at any time, after the initial term, by providing written notice to the other party sixty (60) days prior to terminating the Agreement. There will be a final invoice of the current plan amount charged to the Client upon termination of business to transition Client intellectual property to said Client, regardless of whether the Marketer or the Client terminates the business agreement.
Upon termination of the Client's plan or this Agreement, the Marketer will provide the Client with a copy of the Client's WordPress website files within five (5) business days. The Client will have ten (10) business days from the date the WordPress files are delivered to secure hosting or transfer the site, after which the Marketer will deactivate and remove the site from its servers.
This Agreement will automatically be terminated when both parties complete their obligations.
The Parties agree that, upon full payment, all products created by the Marketer will remain the exclusive property of the Client, as long as they are relevant to the performance of the Services set forth in this Agreement. 720 Digital Marketing retains ownership of its proprietary tools, processes, templates, software, and any pre-existing materials. Unless the Client opts out in writing, the Client grants 720 Digital Marketing a license to reference the Client and display results as a portfolio item or case study.
The Marketer agrees that any intellectual property provided to it by the Client will remain the sole property of the Client, including but not limited to copyrights, patents, trade secret rights, and other intellectual property rights associated with any ideas, concepts, techniques, inventions, processes, works of authorship, Confidential Information, or trade secrets. The Marketer will refrain from using such intellectual property upon the termination of this Agreement.
All terms and conditions of this Agreement, and any confidential information provided by the Client to the Marketer or by the Marketer to the Client during the term of the Agreement, must be kept confidential, unless the disclosure is required pursuant to process of law. Disclosing or using this information for any purpose beyond the scope of this Agreement, or beyond the exceptions set forth above, is expressly forbidden without the prior consent of the Parties. The Parties' obligation to maintain confidentiality will survive termination of this Agreement and remain in effect indefinitely.
720 Digital Marketing provides its services with professional skill and care. Except for the specific 720 Lead Guarantee described above, we do not guarantee specific rankings, traffic levels, conversion rates, revenue, or results, because search engines, advertising platforms, and markets are outside our control and change frequently. Our website and services are provided on an "as is" and "as available" basis without warranties of any kind except as expressly stated. Any third-party benchmarks or statistics referenced are for general information only.
Under no circumstances will either party be liable for any indirect, special, consequential, or punitive damages, including lost profits, arising out of or relating to this Agreement or the transactions it contemplates, including breach of contract, tort, negligence, or other form of action, except where said damage is the direct result of that party's negligence or breach. To the maximum extent permitted by law, the total liability of 720 Digital Marketing for any claim will not exceed the total fees paid by the Client to 720 Digital Marketing for the services giving rise to the claim during the three (3) months preceding the event.
The Client agrees to indemnify and hold harmless 720 Digital Marketing from any claims, damages, liabilities, and expenses arising from the Client's content, products, services, or claims, the Client's violation of any law or third-party right, or the Client's breach of these Terms.
The Parties agree that any amendments made to this Agreement must be made in writing and signed by both Parties to this Agreement. Any amendments made by the Parties will be applied to this Agreement.
The Parties agree not to assign any of the responsibilities in this Agreement to a third party unless consented to by both Parties in writing.
In the event any provision of this Agreement is found to be void and unenforceable by a court of competent jurisdiction, the remaining provisions will still be enforced, in accordance with the Parties' intention.
The Parties agree that the Marketer in this Agreement is an independent contractor, as it provides the services hereunder and acts as an independent contractor. The Marketer shall not be considered an employee under any circumstances. This Agreement does not create any partnership between the Parties. This Agreement is not based on exclusivity; the Parties are entitled to enter into other agreements with other parties.
This Agreement contains the entire agreement and understanding among the Parties, with respect to the subject matter hereof. It supersedes all prior agreements, understandings, inducements, and conditions, whether express, implied, oral, written, or of any nature whatsoever with respect to the subject matter hereof. The express terms hereof control and supersede any course of performance or usage of the trade inconsistent with any of the terms hereof.
Our collection and use of personal information is described in our Privacy Policy. By using our website and services, you consent to that handling of information.
These Terms are governed by the laws of the State of Tennessee, without regard to its conflict of laws principles. Any dispute arising under these Terms will be subject to the exclusive jurisdiction of the state and federal courts located in Williamson County, Tennessee.
We may update these Terms from time to time. The "Effective date" above indicates when these Terms were last revised. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.
If you have questions about these Terms, contact 720 Digital Marketing at 725 Cool Springs Blvd, Ste 600A, Franklin, TN 37067, or call 629-206-7201.
